Article

Avoid common travel and payment scams

Slow down pressured requests, verify people and payment details independently, and keep useful records if something goes wrong.

By ExpatShield Editorial · Last reviewed

Photographic illustration of a person checking an unexpected phone request against notes
AI-generated photographic illustration. Fictional scene, not a documented location, facility or client.

Look at the request, not the nationality

Judge the behavior of the person or account asking for money: urgency, secrecy, inconsistent details or a refusal to let you verify independently. Do not treat a friendly local person as suspicious because of a general story about scams. The useful question is whether the proposed transaction can be checked through a channel you opened yourself.

Country guidance describes risks including online relationship or payment deception and ATM fraud. These are reasons to establish habits, not evidence that every incident follows the same script. A forwarded warning may be outdated or inaccurate, so verify any claimed official alert before sharing it as fact.

Put a pause between pressure and payment

RequestVerification step
Urgent transfer from a familiar accountContact the person using a different known route
Visa or document helpCheck the actual BI service and the helper's identity and scope
Rental depositInspect the exact unit and verify authority and payee
Account recovery or refundOpen the provider's official app or contact page yourself
Unexpected payment linkVerify the purpose and recipient before entering any information

Ask for the written amount, what it covers and who receives it. Stop if the recipient changes unexpectedly or if someone tells you to ignore a warning from your bank. A screenshot of a payment or identity document can be copied; it is not a substitute for independent confirmation.

Protect access to your accounts

Keep control of PINs, passwords and one-time codes. Do not install an unfamiliar remote-access tool to receive a refund or let a caller guide you into authorizing an unexplained transaction. At an ATM or terminal, check the visible condition, shield your PIN and leave if the interaction seems wrong. Use your issuer's official support route to resolve a retained card or unexpected debit.

For a relationship involving money, take time to verify identity and discuss the request outside a moment of pressure. Do not borrow money or empty a reserve because an online contact demands an immediate secret transfer. A genuine disagreement or need does not remove your right to set a limit.

If you suspect a loss

  1. Contact the payment provider promptly through its published channel.
  2. Secure the affected account using its supported process.
  3. Save transaction references, messages, receipts and a factual timeline privately.
  4. Ask the relevant official reporting channel what evidence it needs.
  5. Be cautious of a new stranger promising guaranteed recovery for another fee.

Do not publish private documents or confront someone in a way that puts you at risk. If there is immediate danger, seek emergency help. This is safety information only; ExpatShield cannot investigate a case, recover funds or guarantee a provider's dispute outcome.

Pay with cards, cash and transfers · Check a rental before paying.

If a disputed transaction involves a BSP-supervised institution, use the BSP complaint preparation card after raising it with that institution. Keep the timeline and records factual; the complaint route does not promise recovery.

Sources and direct attribution